Need IT help, without the contract?
No retainer, no commitment. Just a local technician who knows your systems, shows up when you ask, and bills you only for the work done. Clear rates below and if you're not sure what you need, start with a $285 health check and we'll figure it out together.
The rates. All of them. No surprises.
Everything I charge, in one place. If it's not on this list, I'll tell you before I start.
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$285 flat 2–3 hours on site. Written report: what's working, what's at risk, what to fix first. Credited toward any retainer signed within 60 days.
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$75/hr $50 minimum. Quick fixes from anywhere email, accounts, software.
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$125/hr Scoped or unscoped on-site work. Fixed-price quotes for anything that can be defined up front.
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$150/hr $200 minimum. The "it's down right now" rate. Same with or without a retainer you pay for speed.
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$95 Written scope for any project. Waived if you're on a retainer.
Travel: Salida, Buena Vista, and Poncha Springs are included in the rate no trip fee, no mileage.
Outside the Arkansas Valley?
$1.00/mile round trip plus a $50 trip fee per on-site visit. Remote support stays free everywhere.
Not sure what you actually need?
Most businesses don't have a list of IT problems they have a feeling that something's off, a Wi-Fi spot that's always been bad, a backup nobody's ever checked. The health check is the fastest way to turn that feeling into a decision.
For $285 I come to your place of business, spend two to three hours looking at your network, Wi-Fi, email, backups, and the systems your revenue depends on, then hand you a written report. What's working. What's at risk. What I'd fix first, in order, with rough costs. No jargon, no obligation.
How it works.
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Tell me what's going on. Two minutes is usually enough to figure out if it's remote, on-site, or a project.
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If it can be defined, you get a fixed number before anything gets done. If it can't, we agree on the rate and a rough range
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If it's remote, it's done the same day.
If it's on-site, I'll call you back with a day and a time window.
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You get to see it working. The invoice matches the scope.
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$125 is normal on-site and project work. $150 is break/fix the "it's down right now" rate. Same work, different urgency. That's why it has a $200 minimum.
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Roughly when you're calling more than a couple of times a month, or when you've got a server, POS, or any system where "it's down" is a business problem.
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For emergencies, yes if your business is open and the internet's down, you call. Weekends and nights are billed at the break/fix rate, which is why it has a minimum.
Frequently asked Questions.
Can't find what you need? Don't worry we've got you covered. If our standard FAQs don't quite answer your question, give us a call directly. Our team is standing by to provide personal, real-time assistance for your specific situation.